When a new email arrives, Outlook may or may not show you a notification. The Outlook notification banner doesn't display in Windows 10 when notifications are disabled or when Outlook is not included in the list of applications that can send notifications. If you want to receive a notification when a new email appears in your Outlook inbox, set up notifications in Windows 10.
Instructions in this article apply to Outlook 2019, 2016, 2013; and Outlook for Office 365.
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Enable Outlook Email Notifications in Windows 10
To turn on notification banners for new messages in Outlook with Windows 10:
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In Windows 10, open the Start menu.
Select Settings.
Select Notifications & actions.
Scroll down to the Get notifications from these senders section.
Turn on the Outlook Notifications toggle.
Close the Settings window.
See Previous Notifications From Outlook
To access new email notifications, go to the Windows taskbar and select the Notifications icon. The icon is white when there are unread notifications.
Change How Long Notification Banners Stay Visible
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To configure the time for which notification banners like those for new emails in Outlook stay visible on screen before sliding out of view:
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Open the Start menu.
Choose Settings.
If you don't see the Ease of Access category, search for this category in the Settings Search box.
Scroll to the Simplify and personalize Windows section.
Select the Show notifications for dropdown arrow and choose the desired time for Windows to show notifications.